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Massachusetts Boston skyline with the Charles River and historic Beacon Hill

Massachusetts

Yappa Helps Massachusetts Businesses Never Miss a Call

Boston strong means never missing a customer call.

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small businesses statewide
650K
of calls go unanswered
62%
avg value of a missed lead
$295

The Reality

Running a Business in MA Is Rewarding and Relentless

  • Calls You Can't Catch

    Every missed call is a potential customer who just dialed your competitor. In a busy service market, that happens all day long.

  • Peak Hours Are Your Enemy

    Your busiest moments are exactly when you can't step away from the job to answer. Customers don't wait and they move on.

  • Missed Follow-Up Slows Growth

    New leads go cold fast. Without consistent intake and follow-up, the momentum you built quietly leaks away.

By the Numbers

Massachusetts by the Numbers

  • Massachusetts has over 650,000 small businesses with Boston as a major service hub.

  • The state's aging colonial-era housing stock creates consistent demand for plumbing, electrical, and HVAC.

  • Boston is one of the most competitive home services markets in the entire country.

  • Massachusetts service businesses report some of the highest labor costs in the US, making every captured call critical.

Industries We Serve

Serving Massachusetts's Most In-Demand Trades

Yappa is built for local service businesses. Whatever your trade, we've got your calls covered.

  • HVAC
  • Plumbing
  • Electrical
  • Roofing
  • Cleaning
  • General Contracting

How It Works

Up and Running in Minutes

No complicated setup. Yappa connects to your existing number and starts working immediately.

  1. 1

    Customer Calls

    Your customer dials in any time. Yappa's AI answers professionally within seconds.

  2. 2

    Details Captured

    Yappa collects the caller's name, need, and contact info, then sends you a clear summary instantly.

  3. 3

    You Close the Deal

    Reach out prepared with full context. You focus on the work while Yappa handles the intake.

Get Started

Join MA Businesses Already on Yappa

Plans start at $199/mo. No contracts. Cancel anytime.

  • AI answers calls 24/7
  • Inbox, summaries and lead capture
  • Book appointments automatically
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