Skip to main content
Stranded driver on the side of the road with a broken down vehicle
Built for Auto Repair

Turn Every Call Into a Customer — Even When You're Under the Hood.

Customers with car trouble call the first shop that answers. If you're busy under a lift, Yappa answers — capturing the repair details, booking the appointment, and keeping your bays full without you picking up the phone.

7-day free trialNo credit card requiredSet up in minutes
24/7 coverage
Lead details captured automatically
No voicemail loop for new callers

Sound familiar?

The calls you miss are the jobs you lose.

Calls come in when your hands are covered in oil

You're under a vehicle, elbow-deep in a transmission. Your phone rings. You can't answer. The customer calls the dealership service center and spends 2x as much.

Breakdown calls go to whoever picks up

A driver on the side of the road calls three shops. The first one to answer gets the tow authorization and the repair job. Speed wins breakdowns.

Estimate shoppers are calling 4 shops at once

A customer needs a timing belt replacement. They're calling everyone. The first shop to respond with a number and an appointment wins the job.

The difference

What changes when Yappa answers

Without Yappa
Driver on the phone after noticing a vehicle problem
Caller hits voicemail
Missed call × 1
Missed call × 2
Missed call × 3
  • Customer tries your competitor next
  • Lead goes cold within 5 minutes
  • You never know the call happened
With Yappa
Stranded driver on the side of the road with a broken down vehicle
Answered + logged
Yappa answered

Check engine light — handled

  • Call answered in under 2 seconds
  • Job details captured automatically
  • Appointment booked, you’re alerted
average auto repair ticket value
$420average auto repair ticket value
of auto repair calls go unanswered during shop hours
69%of auto repair calls go unanswered during shop hours
of breakdown leads go to the first shop that responds
82%of breakdown leads go to the first shop that responds
free trial to see the difference
7 daysfree trial to see the difference

What Yappa does

Your AI front desk for Auto Repair.

Configured for your trade. Available 24/7. Sounds professional on every call.

Always-On Call Coverage

Whether you're on a lift, at lunch, or closed for the day, Yappa answers every call — capturing the repair details and booking the appointment.

Vehicle & Repair Intake

Collect year, make, model, mileage, symptom description, and service history. Arrive at every appointment knowing exactly what you are looking at.

Service Appointment Booking

Book oil changes, brake jobs, diagnostics, and major repairs directly into your schedule — without calls going to voicemail during the day.

Breakdown Emergency Handling

When a driver calls from the side of the road, Yappa captures the location, vehicle info, and towing situation — and alerts you immediately for breakdown cases.

High-Value Repair Alerts

Get an immediate SMS alert for high-ticket inquiries — transmission, engine, major suspension work — so you can follow up personally and secure the job.

Review & Return Follow-Up

After a completed repair, Yappa sends a follow-up text requesting a Google review and offering to schedule the next service — building loyalty automatically.

Setup takes minutes

How Yappa works for Auto Repair businesses

01

Tell Yappa about your business

Add your services, pricing, service area, business hours, and common customer questions. Takes about 15 minutes.

02

Get your dedicated business number

Yappa gives you a local phone number you forward your existing calls to — or use as your primary business line.

03

Every call handled, every lead captured

Yappa answers every call, books appointments, captures the details, and alerts you for urgent situations.

Real example

Here's what a call looks like

Inbound call scenario

It's 4:45 PM on a Friday. A customer's check engine light came on during their commute. They need a diagnostic before their weekend road trip.

What Yappa captured

Vehicle
2019 Honda CR-V, 68,000 miles
Issue
Check engine light, running fine otherwise
Urgency
Road trip planned for Saturday morning
History
Regular oil changes, no recent work
Appointment captured + ready for follow-up

The result

Yappa answered at 4:45 PM when your service writer was off and you were finishing up. It collected the full vehicle picture, confirmed a Saturday morning first-thing slot, and sent the customer a confirmation text. They showed up Saturday, you ran the diagnostic and cleared a minor code. That's a $120 diagnostic — and a new loyal customer who found you in a pinch.

Customers who get a great first call leave great reviews.

Simple pricing

Less than one missed job per month.

Every Yappa plan includes 24/7 AI call answering, appointment booking, owner email alerts, and a dedicated business number.

Yappa Lite

$199/mo

For small businesses that want missed calls answered and leads captured.

  • 100 voice minutes included
  • Dedicated business number
  • AI voice receptionist
  • Answers inbound calls 24/7
  • Lead capture from calls
  • 7-day free trial
Start free trial
Most popular

Yappa Pro

$299/mo

For growing businesses that need more coverage and conversations.

  • 300 voice minutes included
  • 100 emails included
  • Everything in Yappa Lite
  • 24/7 call answering
  • Call summaries
  • Appointment booking
  • 7-day free trial
Start free trial

Yappa Max

$449/mo

For high-volume teams that need maximum availability and capacity.

  • 600 voice minutes included
  • 300 emails included
  • Everything in Yappa Pro
  • Draft quote details for review
  • Review-request emails
  • Invoice and payment emails
  • 7-day free trial
Start free trial

Common questions

Questions about Yappa for Auto Repair

No long-term contracts

Set up in under 15 minutes

Dedicated business number included

7-day free trial, no credit card

Keep Your Bays Full — Even When You Can't Answer the Phone.

Yappa answers every auto repair call, captures vehicle details, and books the appointment — so your shop stays busy without you stopping what you do.

No credit card required. Cancel anytime.