Always-On Call Coverage
Whether you're on a lift, at lunch, or closed for the day, Yappa answers every call — capturing the repair details and booking the appointment.
Customers with car trouble call the first shop that answers. If you're busy under a lift, Yappa answers — capturing the repair details, booking the appointment, and keeping your bays full without you picking up the phone.
Sound familiar?
You're under a vehicle, elbow-deep in a transmission. Your phone rings. You can't answer. The customer calls the dealership service center and spends 2x as much.
A driver on the side of the road calls three shops. The first one to answer gets the tow authorization and the repair job. Speed wins breakdowns.
A customer needs a timing belt replacement. They're calling everyone. The first shop to respond with a number and an appointment wins the job.
The difference
Check engine light — handled
What Yappa does
Configured for your trade. Available 24/7. Sounds professional on every call.
Whether you're on a lift, at lunch, or closed for the day, Yappa answers every call — capturing the repair details and booking the appointment.
Collect year, make, model, mileage, symptom description, and service history. Arrive at every appointment knowing exactly what you are looking at.
Book oil changes, brake jobs, diagnostics, and major repairs directly into your schedule — without calls going to voicemail during the day.
When a driver calls from the side of the road, Yappa captures the location, vehicle info, and towing situation — and alerts you immediately for breakdown cases.
Get an immediate SMS alert for high-ticket inquiries — transmission, engine, major suspension work — so you can follow up personally and secure the job.
After a completed repair, Yappa sends a follow-up text requesting a Google review and offering to schedule the next service — building loyalty automatically.
Setup takes minutes
Add your services, pricing, service area, business hours, and common customer questions. Takes about 15 minutes.
Yappa gives you a local phone number you forward your existing calls to — or use as your primary business line.
Yappa answers every call, books appointments, captures the details, and alerts you for urgent situations.
Real example
Inbound call scenario
It's 4:45 PM on a Friday. A customer's check engine light came on during their commute. They need a diagnostic before their weekend road trip.
What Yappa captured
The result
Yappa answered at 4:45 PM when your service writer was off and you were finishing up. It collected the full vehicle picture, confirmed a Saturday morning first-thing slot, and sent the customer a confirmation text. They showed up Saturday, you ran the diagnostic and cleared a minor code. That's a $120 diagnostic — and a new loyal customer who found you in a pinch.
Customers who get a great first call leave great reviews.
Simple pricing
Every Yappa plan includes 24/7 AI call answering, appointment booking, owner email alerts, and a dedicated business number.
For small businesses that want missed calls answered and leads captured.
For growing businesses that need more coverage and conversations.
For high-volume teams that need maximum availability and capacity.
Common questions
No long-term contracts
Set up in under 15 minutes
Dedicated business number included
7-day free trial, no credit card
Yappa answers every auto repair call, captures vehicle details, and books the appointment — so your shop stays busy without you stopping what you do.
No credit card required. Cancel anytime.