People
Customers who have called or been added to your follow-up list
| Caller | Last contact | Summary | Next appointment |
|---|---|---|---|
Sarah Chen (555) 234-5678 sarah.chen@email.com Returning | Today, 10:30 AM | AC not cooling. Diagnostic appointment scheduled for Thursday. | AC Diagnostic — Thu Mar 20, 9–12am |
Robert Torres (555) 345-6789 Returning | Yesterday, 3:15 PM | Asking about annual maintenance plan pricing. | — |
Jennifer Walsh (555) 901-2345 jwals@email.com Returning | Yesterday, 2:10 PM | Rescheduled annual maintenance from Tue to Thu at 2 PM. | Annual Maintenance — Wed Mar 19, 2 PM |
David Park (555) 456-7890 New caller | Mon, 11:05 AM | Water heater making loud popping noise. | — |
Marcus Lee (555) 890-1234 New caller | Today, 9:05 AM | Requesting quote for new HVAC install in 2,400 sq ft home. | Estimate — Mon Mar 24, 9 AM |
Linda Nguyen (555) 123-0987 linda.nguyen@email.com Returning | Mon, 11:45 AM | Furnace not heating. Technician dispatched. Follow-up booked. | Furnace Follow-up — Tue Mar 25, 11 AM |
6 contacts